We uphold the corporate culture of "On good if water, hold world with virtue", pursue the business philosophy of "Don't miss every detail in order to achieve customer satisfaction" , and strive for excellence in products; over the years, the company's products have won the "Hebei Province Quality Product" certificate, "Science and Technology Progress Award", etc., and have won honorary titles from provincial, municipal and other levels of government for many times!
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About quality assurance
The Seller warrants that the warranty period of all commodities hereunder shall be 12 months in accordance with the quality and quantity requirements stipulated in the Contract, starting from the completion of installation and commissioning. If any problem occurs within the warranty period, the Seller will send engineers to the customer's site to solve the problem. If necessary, the engineers must arrive at the customer's site within one to three days after the user's notice.
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1) How can I place order?
A: You can contact us by email about your order details, or place an order on line.
2) How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T ,L/C, etc. are the most usual ways we are using.
3) What's the order procedure?
A: First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do pre-paid full payment or deposit before we go into production. After we get the deposit, we start to process the order. We usually need 7-15days if we don't have the items in stock.
Before production finished, we will contact you for shipment details, and the balance payment.
4 ) How do you take care when your clients received defective products?
A: Replacement. If there are some defective items, we usually credit to our customer or replace in next shipment.
5 ) How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the products of every batches when they go into next step production.
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